We develop CTI software solutions and applications to help call & contact centers improve service quality, maximize efficiency, and deliver exceptional customer experiences.
Our solutions incorporate omnichannel routing and interaction management, automatic call distributor (ACD), and interactive voice response (IVR) software integrations.
We implement advanced analytics tools to turn insights into success-driven results, built with interaction analysis, customer reporting, and performance management.
Automation & Artificial Intelligence (AI)
We incorporate cutting-edge, intuitive AI-powered technology to automate business processes and speed up resolutions of customer issues.
Telephony Data Integration
We specialize in telephony architecture for voice, video, and integrated data (AVVID) leveraging cloud PBX third-party vendor software to enhance web server data retrieval.
VoIP Server Software Development
Our experts develop voice over internet protocol (VoIP) server software, including VoIP applications, contact & call center systems, and web & video conferencing platforms.
Telephony Message Software Development
We develop telephony message software, such as short message service center (SMSC) and multimedia messaging service center (MMSC) platforms