Unified Communication Components For unified communication to function seamlessly, various components like Call manager, Voice gateway, Analog gateway and most importantly, a client device on which the client will access all the emails, calls, messages and other communication services is a necessary requirement.
Features of a Unified Communications System
Mobility allows you to stay connected regardless of your location. Through your office extension, you can make and receive calls, chat, and more with softphone applications.
Presence lets others know if a particular user is available to communicate. These indicators may include Do Not Disturb, Active, Out of the Office.
Unified communications expands communication capabilities and offers employees more flexible work options. Workers can enjoy greater levels of collaboration, which benefits the entire organization.
Users can receive notifications in several ways, enhancing communication across the office. With advanced notifications, a voicemail can be sent via text message or email along with a copy of the recording.
Conferencing gives a group of users the ability to meet and speak via voice and video from multiple locations. This option is also available to outside organizations, partners, or clients.